User GuidesSnapGene PreferencesChoose if SnapGene Sends Anonymous Statistics and Crash Reports

Choose if SnapGene Sends Anonymous Statistics and Crash Reports

How do I turn off automatic sending of anonymous usage statistics and crash reports to the software developers?

By default, SnapGene sends anonymous usage statistics and silent crash reports to assist with the continued development and improvement of the software. No confidential information is reported. Reports never contain annotation or sequence data.

Open Preferences

Click SnapGene → Preferences (macOS) or Edit → Preferences (Windows or Linux). If necessary, select "General" in the sidebar.

Uncheck the box labeled "Send anonymous statistics and silent crash reports".

You can view the anonymous information that is reported by clicking the Details link.