User GuidesSnapGene FAQ GeneralDoes SnapGene Send My Data to External Locations?

Does SnapGene Send My Data to External Locations?

SnapGene is a stand-alone desktop application and all SnapGene files are stored via your operating system (OS) file system. Data privacy is maintained via your system security settings.

Usage Statistics and Crash Reports

By default, SnapGene sends usage statistics (anonymous) and crash reports (with a user supplied name and email address, license information, and the computers external IP address) to assist with the continued development and improvement of the software. These communications are via HTTPS. No other confidential information is reported. Reports never contain annotation or sequence data.

It is possible to turn off crash reporting and sending of anonymous statistics from within SnapGene, see Choose if SnapGene Sends Anonymous Statistics and Crash Reports.

Licensing & Updates

SnapGene communicates with GSLBiotech servers daily (via HTTPS) to check for software updates and confirm license validity. These checks do not transmit personal or confidential information and never contain annotation or sequence data.

It is possible to turn off checking for updates from within SnapGene, see Choose if SnapGene Sends Anonymous Statistics and Crash Reports.

Online Sequence Databases

SnapGene is able communicate via HTTPS with a number of online sequence databases to enable you to search for and import useful sequence information (accessed via menu File → Import). Personal or confidential information is never transmitted to these databases.

NCBI Blast Search

The Blast commands (accessed via menu Tools → Blast) will copy the selected sequence information in a SnapGene file to an NCBI Blast form in your default web browser. The sequence data will not be transmitted to NCBI unless you choose to run Blast via the web form. 

File Exchange with Lab Archives Electronic Laboratory Notebook (ELN)

If enabled, SnapGene can save directly to a Lab Archives ELN via secure protocols, see Electronic Laboratory Notebooks.